John removed the tags .
Journey Desktop 2024: Sneak Peek of New Desktop App for Windows, Mac & Linux
If by restart you mean shut it using the cross on top right corner? I couldn't see any other way. I have done that and re-eopened and clicked on Sync All. It says Syncing, then finishes and says 'Sync Never' again. I have also tried pausing sync, coming out, shutting the app (as above), opened it again, restarted sync, Clicked on Sync All, etc, still the same.
I have entries added via phone and they aren't being picked up on the new desktop either, it just dowloaded what was there when I first set it up and has not changed since . I see you can clear cache, which I haven't yet tried, would you recommend ?
CJE Can you send the sync log to our help desk chat?
will do, thanks
I have done that but the AI cannot understand me, i will send an email
Yes that's done it, many thanks. Initially it synced a chunk and then gave me an error code of DS0102, but i retried and it just took a few goes to get the whole c5k through and is now picking up changes . Many thanks
17 days later
Is the daily notification coming soon?
2 months later
The tags list that we have on this Windows app, can we please have that in the Journey Cloud web app too?
I wasn't even aware that you've put out a new app! Just downloaded it and it's syncing my entries.
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vaibhavguptawho Thank you so much for downloading the app! 
19 days later
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Hi.
I'm quite disappointed about the new Desktop app compared to the old version 2.
The way I can set a color for a text must be joke. I use some standard colors for some entries and now I suppose to create them every time with values for RBG? No that can't be your serious idea.