i have spent money downloading the product Journey in Microsoft Store before, now I turn to use a new computer and I cannot find product in Microsoft Store, and when I download the product from official website and try to open it and I found I lost the premium and have to pay again. It is unacceptable and I wonder anyone has the same situation with me?
i cannot find the journey in Microsoft store
Hi @hhz , we've spoken to you in a private chat. Journey is no longer available in the Windows Store. Please download the Windows app from our official webpage. You can approach our help desk to get a coupon to activate the app free of charge. Thanks!
As discussed in the private chat, this issue has been resolved.
John added the Topic Closed tag .
Salam Could you send us your purchase receipt made in the MS Store to the help desk chat? Thanks!