Hidden app data deleted from Google Drive

jACQ

Hi all, I accidentally deleted the Journey hidden app data from my Google Drive (coz encountered storage full despite no files. So trying to clear space to sync). Not knowing that it will delete all my entries when the auto sync.
Please advise how to get back all my entries.
Thanks.

faithc

jACQ Hi, could you tell me how this was resolved? I contacted Google Drive and they're telling me they can't do anything 🙁

Ultreya

jACQ Hi, sorry this happened to you. Unless you have a backup somewhere, it would not be possible to restore hidden app data once it is deleted. In rare instances Google may be able to help, but it is usually the case that once it is deleted, it is not recoverable.

John

@jACQ Thank you for writing in to us. I believe that we have spoken in the live chat and we are glad that it has been resolved.

Users who are facing the same issue: Eventually jacq managed to get back the app data in Google Drive. He did so by contacting Google Drive to restore the app data.

faithc

John Hi, Google Drive are telling me they can't do anything to help me and that Journey has the ability to help me. Is there anything you can do for me?

faithc

@John hello can you please see my reply? how did this person retrieve their data?