Request to Change Linked Email Address for Account Recovery

Rosh25

Dear Journey Support Team,

I hope this message finds you well. I’ve been a loyal user of your app since 2018, and my journal entries hold significant sentimental value to me. Unfortunately, my email account, which I’ve been using for Journey, was locked due to multiple failed login attempts. As a result, I’ve lost access to my Journey account, and I am unable to retrieve or view my journal entries.

I have tried every possible way to regain access to my Gmail account, but unfortunately, I have been unsuccessful. This Journey account means a lot to me, and I am reaching out to kindly request your assistance in resolving this issue. Specifically, I would like to know if there is a way to change the email address associated with my Journey account or any alternative method to regain access to my entries.

I would greatly appreciate any help you can provide, as my journal entries are incredibly important to me. Please let me know the steps I should take to recover my account or make the necessary changes to my email address.

Thank you. I deeply appreciate your assistance in recovering my account. I look forward to your guidance on how we can proceed.

Regards,
Mehjabin

John

Rosh25 Thank you for reaching out and sharing your situation with us. Unfortunately, only Google can help you recover access to your locked Gmail account. I recommend continuing to contact Google's support for a solution. We're here to help in any other way we can once you regain access to your email. Thank you for your understanding, and we wish you the best in resolving this issue.