DS0102 error on sync

nobykun

I've got DS0102 error on sync and get the same error every time I retry. It says "Error: ConstraintError: Key already exists in the object store." in sync.txt. Does anyone know how to fix this error?

John

nobykun Hi! Can you attach the sync log in this thread? Thanks!

nobykun

John Thank you for your support. Somehow I can't upload the log file so I paste all the lines below.

2024-10-28T22:17:10.061Z | LinkedAccount count: 2
2024-10-28T22:17:10.698Z | GoogleDriveSyncFlow: Handling to be downloaded
2024-10-28T22:17:10.748Z | GoogleDriveSyncFlow: To be downloaded count: 3549
2024-10-28T22:17:10.749Z | GoogleDriveSyncFlow: Download Json: 19DR3Nczz-A15plcvWCwYPkGMAxJgNpE16-iPSkzjJkrYgJqwWw
2024-10-28T22:17:12.378Z | Error: ConstraintError: Key already exists in the object store.
ConstraintError: Key already exists in the object store.
undefined
2024-10-28T22:17:12.379Z | Sync worker ends...

Thanks!

John

Thanks @nobykun ! There might be a duplicated entry in your Google Drive. Can we take this offline as I may need to request your personal details? Could you contact us in the live chat at https://help.journey.cloud/en/ ? Please copy and paste the link of this forum thread and send us your Journey email account.

nobykun

Thanks @John, and sorry for my late reply. I retried today and for some reason the sync process went ahead and all the entries were seemed to be successfully synced.
So my problem is solved.
I really appreciate your support!

John

nobykun That's great to hear! Thanks again, Nobykun!