Hi there,
I tried to request support via email a few times over the last few weeks and just found out about this forum.

I have the exact same issue as the user @hhz on 19th of May and would like to request support in transitioning to the other windows app as a lifetime subscription buyer, thank you 🙂

  • John replied to this.

    benphua Hi! Do you have the purchase receipt for the lifetime subscription?

        John Hi John, yes I believe so, have sent the receipt via our email discussion, thank you.

          8 days later