iOS Topic Closed Questions
Not able to download original photos on journey

BBetty
Jan 25, 2024
Post #1 Thursday, January 25, 2024 6:29 PM

I can’t download the original photos on journey these days and it keeps popping up the “fail to download” button

12 days later

John
Feb 6, 2024
Post #2 Tuesday, February 6, 2024 12:03 PM

Betty Hi Betty, welcome to Journey forum. Please connect the app to wifi when downloading photos from the cloud.

John added the Topic Closed tag Feb 6, 2024.

4 days later

BBetty
Feb 10, 2024
Post #4 Saturday, February 10, 2024 4:17 PM

John
I did connect to Wifi when downloading, but it still shows the fail sign.

Not able to download original photos on journey

Betty

I can’t download the original photos on journey these days and it keeps popping up the “fail to download” button 🥲

John

Betty Hi Betty, welcome to Journey forum. Please connect the app to wifi when downloading photos from the cloud.

Betty

John
I did connect to Wifi when downloading, but it still shows the fail sign.