File Paths or References:
Check if the images in your entries from Google Drive have absolute file paths or references. If they do, and these paths are not accessible or recognized by Journey Cloud, it might result in the images not being displayed.
Ensure that the images are hosted in a location accessible to Journey Cloud. If the images were hosted on Google Drive and the links are not public or accessible, Journey Cloud may not be able to fetch and display them.
Image Format Compatibility:
Confirm that the image formats are supported by Journey Cloud. While the platform might support various image formats, there could be specific formats or compression methods that might not be fully compatible.
Verify that the folder structure within the zip archive exported from Google Drive is maintained correctly during the import into Journey Cloud. Any disruption in the folder hierarchy might impact the retrieval of associated images.
Journey Cloud Import Settings:
Check if Journey Cloud has specific settings or requirements during the import process that might affect how images are handled. Reviewing the platform's documentation or contact their support for guidance on image imports could be beneficial.
File Size Limitations:
Ensure that there are no file size limitations in Journey Cloud that prevent the import of larger files or images. Images exceeding certain size limits may not be processed correctly.