I downloaded google cloud zip file and upload journey cloud now.
An error like the one shown on the screen appears.
How can fix it?

  • John replied to this.
    4 days later

    ksy Hi, thank you for using Journey Cloud Sync. Are you a paid membership user? It seems that the import has exceeded the count limit i.e. 3000 entries. Also can you send me the Journey Cloud Sync drive ID? I can check it out for you. If you have more than 3000 entries, please let me know. We can increase the quota limit.

      3 months later

      John I experienced the same thing today. I am a Lifetime member and only have 300 entries on Journey Cloud Sync. I wanted to create a second encrypted Drive, so I made a Backup of my default Journey Cloud Sync drive, and when I imported it to the encrypted drive, I got the same error. What can I do to resolve this?