My last backup (which was automatic, I didn’t make it myself) was six months ago. I wanted to make a new backup, but it kept loading for a while and then showing this. To try to help it out, I downloaded all three parts of the previous backup and then deleted it, but it still isn’t backing up on both iOS and Mac.

  • John replied to this.

    • John

    • Post #2

    nimrodpaz Hi Nimrodpaz, I am checking your account now. I will get back to you asap.

        • John

        • Post #4

        nimrodpaz The backup failed due to a timeout. Our technical team has increased the timeout duration. Please try again in an hour. Thanks!

            John Thank you so much for the speedy reply John, that worked perfectly!